Awesome Managed Support for Workday® customers
Taking the work out of Workday®.
One accountable team for the work that lands on yours: issues, improvements, releases, training, change and the bigger decisions. We bring Workday expertise, and wider specialists as agreed, to keep your people moving.
The AMS health check takes about four minutes. No charge and no email needed.
Need help implementing Workday? Explore implementation support.
Workday® Services Partner
Part of the Cloud Assist FamilyA shared plan. Clear ownership.
Your Workday, moving forward.
Run with confidence
Strategy, Functional, Technical & Advisory
Keep getting better
Simplifying your tenant for ease of use
Build your team’s confidence
Upskilling your team for self sufficiency
What matters. Who owns it. What happens next.
Start where you are
You shouldn’t need support to get support.
Whether you need extra expertise or a fresh start, we’ll shape the right support around your team.
“Our backlog keeps growing.”
Turn the backlog into a plan.
Separate the urgent from the important, find the repeat problems and agree what to tackle first. Then make room for the improvements that keep getting pushed back.
See how support works“We’ve outgrown our support.”
Change provider. Keep the knowledge.
Start with what your current support isn’t giving you. We work through scope, continuity, access and open issues, so a new partner comes with a considered transition.
See how a handover works“Our team needs backup.”
Keep your team. Add the support.
Bring in specialist knowledge, cover gaps and give your internal team someone to work through the difficult questions with. You keep the business context; we help you act on it.
Explore the expertiseAwesome Managed Support
Keep Workday running. Keep getting more from it.
Fix what is urgent. Improve what matters. Give your internal team room to lead.
Get the day-to-day under control.
Issues, configuration, integrations, reporting and security, with clear priorities, visible ownership and updates that tell you what happens next.
Make progress part of the plan.
Recurring problems fixed, releases planned and tested, processes simplified. Improvements get an agreed place alongside urgent work.
Leave your team stronger.
Strategy, business cases, governance, change and training, with knowledge shared so your people can own what comes next.
Why WD Assist
“Awesome” is how support feels. Here’s what makes it work.
A better working relationship with the people who look after your Workday environment, rather than another word for a helpdesk.
Real people. Clear accountability. A genuine extension of your team.
People who know your setup.
A named service lead, shared documentation and the right specialists. Context is written down and kept with your service, so knowledge stays when people change.
Ownership you can see.
Know who is responsible, what the next step is and when you’ll hear back. Keep progress visible, even when a problem is complex.
Progress you can point to.
Agree the priorities, protect time for improvement and review what changed: the hours used and the difference the work made.
Knowledge shared, openly.
Work through the difficult questions together. Leave behind useful documentation and a team that understands the decisions.
Smarter tools. Still your people in charge.
Where appropriate, automation and AI can help with repetitive work. We agree their use and data boundaries with you, while specialists stay accountable for recommendations and changes.
Part of the Cloud Assist Group Family
Workday depth. More room to move.
WD Assist is part of Cloud Assist Group. That matters when the answer crosses the boundary of an application: HR strategy, process, governance, change or AI. Your WD Assist lead can bring in the right group specialists, with a joined-up plan and clear ownership.
HR and transformation
Shape the roadmap, build the case for change and turn new processes into better ways of working.
AI and automation
Find sensible uses for RPA and AI engineering, with people accountable for the outcome and data use agreed. Proprietary accelerators speed up data, job and organisation work.
Governance and assurance
Connect the decision makers, testing, controls and adoption work that make improvements stick.
Included with managed support
AI in HR needs more than enthusiasm.
Every WD Assist managed support customer gets PeopleSafeguard, with no separate charge: AI literacy training, a register of HR AI use cases and owners, and evidence of the decisions you make.
Implement Workday
Need help implementing Workday?
Implementation support New modules Rollouts Go-live readiness
From project readiness and data transformation to integrations, testing, change and training, we help your team prepare for a confident go-live and the work that follows.
Let’s take the work out of Workday.
Tell us what’s working, what isn’t and what you need next.
Thirty minutes with a Workday specialist, no charge.
Please leave employee personal data out of your first message.